Delivery & Returns – AqBeadsUk
Premium Gemstone Beads & Handmade Jewellery – Fast UK & International Shipping
🚚 UK Delivery Options
✅ FREE Standard Delivery (Royal Mail 48)
- 1-3 working days from dispatch (Mon-Fri, excluding bank holidays)
- FREE on all UK orders
⚡ Next Day Special Delivery – £9.99
- Order by 2pm Mon-Thu for same-day dispatch
- Guaranteed next working day by 1pm (signature required)
- Exclusions: Channel Islands & some remote postcodes (see below)
📍 Extended Delivery Times:
- 2 working days: Northern Ireland, parts of Scotland (AB, DD, FK, IV, KW, PA, PH, ZE)
- 3 working days: Outer Hebrides (HS), Orkney (KW16-17), Shetland (ZE2-3)
🌍 European & International Delivery
Europe
📦 Standard Airmail – £3.99
- 5-10 working days | No tracking
🔍 Tracked & Signed – £9.99 (Recommended)
- 5-10 working days | Insured & signature required
Rest of World
📦 Standard Airmail – £4.99
- 10-14 working days | No tracking
🔍 Tracked & Signed – £9.99 (Recommended)
- 10-14 working days | Insured & signature required (except PO Boxes)
⚠ Note:
- Customs fees may apply outside the UK (check local regulations).
- USA & EU orders: Often exempt from gemstone import taxes.
Returns & Refunds – AqBeadsUk
Hassle-Free 30-Day Returns on Gemstone Beads & Jewellery
🔁 Our No-Quibble Returns Promise
We take pride in our premium-quality gemstone beads and handmade jewellery, but if you’re not completely satisfied, you can return them within 30 days of purchase.
📦 How to Return
1️⃣ Contact Us – Email [info@aqbeads.uk] with your order number.
2️⃣ Pack Securely – Items must be unused & in original packaging (earrings excluded due to hygiene laws).
3️⃣ Include a Note – State your name, invoice number, reason for return, and return address.
4️⃣ Ship Back – Use a tracked service (we’re not liable for lost returns).
📮 Returns Address:
AqBeadsUk Returns
19 Juniper Court, Grove Road
Hounslow, TW3 3TJ
Middlesex, UK
🌍 International Returns
- Follow the same steps above.
- Mark customs forms as “RETURNED GOODS” to avoid delays.
- Return postage costs are the customer’s responsibility.
💸 Refunds
- Processed within 3 working days of receiving your return.
- Original shipping costs non-refundable.
- Refund issued to your original payment method.
⚠ Important Notes
❌ Earrings cannot be returned (EU hygiene regulations).
📦 Proof of postage required – We recommend Royal Mail Signed For or courier tracking.