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Terms & Condition

TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Aq Beads UK relationship with you in relation to this website.
If you disagree with any part of these terms and conditions, please do not use our website.
In this document, “Aq Beads UK” or “we”, “our”, or “us” refers to the owner of the website whose registered office is 19 Juniper Court, Grove Road, Hounslow TW3 3TJ, Middlesex, UK. Our company registration number is 9464157 registered in England & Wales . Aq Beads UK is a trading name of Aq Beads UK Limited.

Placing an Order
Customers will be emailed an order confirmation at point of order detailed the order. If you do not receive an order confirmation email from us, please email us: info@aqbeads.uk
Orders are considered accepted and completed once dispatched. All orders (apart from made to order) placed may be cancelled or changed up to the point in time that the order has not been dispatched. Aq Beads UK will not accept cancellations or changes once an order has been dispatched.
Aq Beads UK reserves the right to refuse to accept your order if we are unable to obtain payment authorization, face shipping restrictions, items are out of stock, or otherwise at our discretion.
We do not have to accept your order, and in particular, we will not accept your order if:
we do not have the goods in stock/the goods in stock appear to be damaged
your payment is not authorized
there is an error on our Website regarding the price or other details of the goods
you have cancelled your order in accordance with the returns instructions below
We will be in contact with you as soon as practicable (by email or by phone) in each of the above circumstances to discuss your options. We reserve the right to refuse any order.

Prices
Prices throughout the website are quoted in Pounds Sterling and payment can only be accepted in Pounds Sterling.
While we make every effort to ensure that the goods shown on our website are currently available at the price shown on the website, we cannot guarantee that this will always be the case. If goods you have ordered online are unavailable at the price or conditions shown, you will be notified as soon as possible.
If a pricing error is made on our website or in the ordering process we will inform you as soon as possible and give you the option of buying the goods at the correct price or cancelling the order. If we cannot get in contact with you to notify you of the error, your order will be cancelled. In those circumstances, no payment will be taken from you or, if applicable, any payment taken in advance will be refunded.
We reserve the right to change prices on the website at any time.
Returns
No quibble returns
We have a no quibble returns policy So, if the beads/jewellery you buy aren’t to your liking for any reason, we’ll refund them for you without a fuss.
All returns must be in their original packaging and in an unused condition. Please also enclose a note explaining the reason for the return together with your name, invoice number, address within 30 days of purchase. Please note that return postage charges will be paid by the customer. Due to current EU Hygiene regulations, Earrings are non-returnable

Payments
We accept all major debit and credit cards through our online payment service provider Stripe, please follow our easy steps during checkout.

Security
Your shopping through this site is secure as all payment transactions take place on an external Stripe secure server.
We use Stripe – established online trading systems – for card transactions. When you enter the payment area, details of their security policy are displayed.
Terms of Use
Aq Beads UK takes every reasonable care to ensure that the information provided is accurate and up to date. Aq Beads UK cannot be held liable for any errors, omissions or inaccuracies however caused. The information is provided to you ‘as is’ without express or implied warranty. Aq Beads UK reserves the right to remove or edit content from our website and/or to modify or withdraw products at anytime without notice. Every care has been taken to display the colours of our jewellery collection accurately and we try to photograph in natural light. Colours may also vary depending on the configuration of your computer screen.
Duty and Tax
All items entering a foreign country may be subject to customs inspection and the assessment of duties and taxes in accordance with that country’s national laws. Please note that customers are responsible for all duties and customs charges.
Copyright ©
The content displayed on Aq Beads UK website (https://aqbeads.uk), including but not limited to the website’s look and feel, images, graphics, texts, material and content is the property of Aq Beads UK and all rights are reserved. The contents may not be reproduced in any form without the written consent of Aq beads UK.
I understand and accept these Terms and Conditions.

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